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Advertising for cultural attractions

Advertising built around visitation and revenue.

Visitation and revenue fuel the mission.

More people through the gates means more people experiencing the institution, supporting its work, and expanding its impact.

A photo of Atlanta History Center's main entrance.
Courtesy of Atlanta History Center

our approach

A disciplined approach to advertising cultural attractions.

Years of working with cultural attractions across the country have shaped how we approach advertising.

Children exploring a museum experience
Courtesy of Atlanta History Center

Focus

Visitation strengthens the mission.

Advertising should be focused on increasing visitation and revenue. More people through the gates means more people experiencing the institution, while stronger revenue provides the resources to support education, conservation, programs, and the broader mission.

Media-First strategy

Start with how the advertising budget should be invested.

Build the advertising plan around the budget, audiences, and media channels first. Determine who needs to see the advertising, where you can reach them, and how much investment each channel needs before deciding what creative assets and ads to produce.

Attend return on ad spend report
Courtesy of Atlanta Botanical Garden
Children exploring a museum experience
Courtesy of Dallas Arboretum

Creative Messaging

Show people what it feels like to visit.

Cultural attractions are experiential. Show people exploring the garden, seeing the animals, interacting with an exhibit, or attending the event. Give prospective visitors a sense of what they will see, do, and feel when they walk through the gates.

creative discipline

Build the advertising for where people will see it.

Creative should serve the advertising plan, not consume it. Invest enough to produce strong advertising for the channels in the plan without letting expensive production, new platforms, or one-off ideas take dollars away from the media investment needed to reach people.

Attend return on ad spend report
Courtesy of Nashville Zoo
Children exploring a museum experience
Courtesy of Nashville Zoo

Visibility

Advertising should maintain a presence in the community.

Cultural attractions are civic institutions, not e-commerce businesses. Paid social and search are important, but TV, radio, outdoor, and other high-impact channels keep the institution visible in the community while digital media helps drive and measure visitation.

measurement

Treat advertising like an investment.

Every advertising dollar should be managed with care and measured against the outcomes it is intended to produce. Connect advertising to ticketing and analytics to understand visitation, revenue, and return on ad spend – and use that information to make better investment decisions.

Attend return on ad spend report
Courtesy of Detroit Zoo

get our insights

Stay connected to Attend

We’ll occasionally share what we’re seeing, questioning, and paying attention to across cultural attractions.

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Visitors walking through a holiday light tunnel at a zoo
Courtesy of Mendocino Coast Botanical Gardens