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About Us

Marketing for Institutions That Inspire

Attend brings proven advertising strategy and media planning and buying to institutions that depend on attendance.

Visitors walking through the maze at The Morton Arboretum.
Courtesy of The Morton Arboretum

Our Belief

We believe the strongest mission outcomes begin at the gate.

When more people attend, everything else grows.

  • More families discover the institution.
  • More people connect with the mission.
  • Membership grows.
  • Donations grow.
  • Programs expand.

At Attend, we believe marketing’s primary responsibility is to help institutions welcome more people through their gates.

Our work focuses on driving visitation and revenue growth so every other initiative can grow alongside it.

Read more on our approach
Visitors viewing wildlife at the Detroit Zoo.
Courtesy of Detroit Zoo

Category Focus Matters

We see patterns that are difficult to spot from inside a single institution.

We know which strategies consistently increase attendance.

We know how seasonal events reshape media plans and budgets.

We know where institutions tend to overspend, and where additional investment creates meaningful growth.

Every client benefits from what we’re seeing across the cultural attraction space.

Get our insights
Children exploring a garden path at The Morton Arboretum.
Courtesy of The Morton Arboretum

We are proud Corporate Members of:

Jenny Williams, founder of Attend.

About Us

Built on Experience

Jenny Williams

Attend is led by Jenny Williams, a 17-year media planning and buying professional with deep experience in the cultural attraction space.

Jenny founded the firm to serve gardens, zoos, aquariums, and museums.

She leads strategy for every client engagement, supported by a network of experienced specialists who understand the marketing realities of mission-driven institutions.